Our Committment To You

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At Mc Cotter Ford Mercury

We Have Committed to 10 Golden Rules:

1. Acknowledge every customer within one minute of arrival.

2. Establish an advisory relationship between you and your sales professional.

3. Provide every customer an opportunity to test drive a vehicle of their choice.

4. Provide every customer with a Best Price Guarantee.

5. Provide every new vehicle customer with a full tank of fuel and a clean vehicle upon delivery.

6. Provide every customer with an explanation of all the features, on their new vehicle at delivery.

7. Provide every customer with their first scheduled appointment in our service department and introduce every new customer to a service advisor at time of delivery.

8. Provide you with an excellent overall purchase and delivery experience.

9. Provide you with a follow up phone call within 3 days of your purchase.

10. Treat every customer as a customer for life.

Images shown may not necessarily represent the configurable options selected or available on any vehicle. �The manufacturer reserves the right to change product specifications, options, or prices at any time. Reasonable efforts are made to ensure that the information included on this site is accurate. However, neither McCotter Ford Mercury Inc. nor its affiliates will be responsible for misprints or other errors displayed on this site.